PEMF Supply Return Policy

90 Day Money Back Guarantee

  • Returns are accepted within 90 days of receipt of the item.
  • Shipping charges, if any, for items are non-refundable.
  • Damaged items or any issues with item must be reported and returned within 7 days of delivery. Shipping costs will be reimbursed if an item is damaged or incorrectly shipped. Please contact us for instructions on how to return something that was damaged, incorrectly shipped.  If a product is returned in a damaged state, PEMF Supply reserves the right to reject the return or deduct from the refund to cover any repair fees.   
  • In general, we will provide a shipping label for you to send the item back. Please ensure that the package is fully sealed before shipping. 
  • Any item that is returned for any reason other than a defect or problem with the item is subject to a 12% or $60.00 return fee (whichever is more) to cover handling costs. In some instances, if provided with a prepaid shipping label, return shipping costs may be deducted from the refund.
  • If the item is returned because the buyer simply does not want the item or the item is returned in a used state (i.e. NOT NEW) the cost of return will be the sole responsibility of the buyer. In general, return shipping costs will not be paid or reimbursed by PEMF Supply.